Frequently Asked Questions

Ceramic Coating FAQs

Is Ceramic Pro safe for my paint or clearcoat?

Yes, Ceramic Pro Products are formulated to be safe for all surfaces including your paint. Ceramic Pro will not damage your clearcoat or paint and will not void any manufacturer warranties.

Will Ceramic Pro protect my car from scratches?

Yes, after Ceramic Pro coating cures is becomes 3 times harder than paint. The coating is much more resistant to scratching. Ceramic Pro is a glass coating, and while glass can still be scratched and chipped, it is much more resistant than your clearcoat.

What is the application process and how long does it take?

The process of Ceramic Pro will take between 1-5 days depending on the condition of your paint, the size of the vehicle and the packages you select. The 1st step is to wash and prep the vehicle. The 2nd step is to correct all the imperfections in the paint such as swirls and scratches. Once the vehicle is properly prepped, a body shop safe prep solvent will be applied to the entire vehicle to get to bare paint. At this stage the coating process will begin, and each panel of the vehicle will have Ceramic Pro applied, leveled, and stacked to achieve the package you have selected.

Can Ceramic Pro Protect my vinyl/wrap?

Yes, Ceramic Pro will protect your vinyl from accidental spills, stains, oil/grime, and UV rays. Ceramic Pro is completely flexible and will not crack or peel from your vinyl. As with all surfaces, Ceramic Pro offers a self-cleaning effect allowing your vinyl to be easily cleaned. Say goodbye to countless vinyl cleaning agents.

What do I use to maintain my Ceramic Pro coating?

That’s the great thing about Ceramic Pro Products. Water and a mild soap or dish soap will do the trick. Good bye harsh chemicals, clay bars, etc. Even glass cleaner or a No Rinse lubricant/wash will work to quickly and easily maintain your coating.

Does this product require annual servicing?

Yes. To maintain your warranty, you need to attend an annual service. This is to ensure the Ceramic Pro performs properly for the entire length of the warranty. If an annual inspection is missed, the warranty defaults to the lesser package at the time of the missed annual inspection. i.e. A Gold (Lifetime) warranty becomes a Silver (5 year) warranty when an annual service is missed.

I just had my vehicle coated with Ceramic Pro, how long till I can wash it?

You should wait 10-14 days before the 1st wash to allow the solvents to outgas and the coating to fully cure. If you notice that your car gets water spots, bird droppings, tree sap etc. during these two weeks immediately remove it following our care instructions. Keep in mind the coating is softer so work on the paint very gently.

General FAQs

I just had my windows tinted and now it's all hazy. It's been several days and it hasn't gone away.

You must have had a metalized film applied to your windows. Metalized film has a much slower drying time. Under normal drying conditions such as hot summer days it will take 1-2 weeks, but in the winter time the drying time usually takes 30 days. Also, drying time depends on how much sun exposure the windows receive during the day, the more sun the faster the drying.

Thanks for the great job you guys did on my windows. How do I clean my windows to ensure it lasts as long as possible?

We recommend a non-ammonia cleaner and a soft cloth, such as a baby diaper or T-shirt. You can use vinegar and water (1 part vinegar to 10 parts water), or Windex with vinegar available at any store. Be sure to read the label that it does not contain ammonia. If you use a professional window cleaner, let them know which windows are tinted.

I have dual pane windows. Can they be tinted?

Dual pane windows are very common in homes these days. Dual pane or thermal pane have two pieces about 1/2" apart with gas sealed in-between. The answer is yes! Your windows can be tinted but certain guidelines need to be followed, because dual panes are more vulnerable to stress than single pane windows.

What is seal failure?

Seal failure occurs when the sealant between the two lites of glass breaks, subjecting the airspace to the surrounding environment. Since the sealant acts as the moisture barrier, if the seal breaks, condensation can develop in the airspace of the insulating glass window.

Why do insulating glass unit seals break?

The environment inside an insulating glass unit can be affected by its external environment such as temperature and air pressure. Changes in temperature and air pressure put additional stress on the insulating glass unit's seals. The use of resilient sealants in the construction of the insulating glass unit can also cause the seals to fail. Most manufacturers, however, design and test their products to withstand significant changes in air pressure and temperature, thereby reducing the chance of failures. Nevertheless, seal failure will continue to occur simply because of the way in which insulated units are manufactured, shipped and installed.

What can I do?

We advise our customers who have seal failure concerns to contact their window manufacturer. If your window manufacturer voids the warranty when the film is installed, you should ask for their test data supporting these warranty limitations.

Why Do Commercial Customers Have window Film Applied in their buildings?

Most often, our commercial customers will purchase Llumar Window Films for tenant comfort and justify the purchase on Energy Cost Savings. -Improved Tenant Comfort
-Lower Heating and Cooling Operating Costs
-Lower Utility Demand Costs
- Utility Rebates
- Improved Aesthetics, Uniform Appearance
- Improved Safety and Security
- Extended A/C Equipment Life
- Valued Alternative to adding more A/C Equipment And more.

What is the Typical Energy Pay Back for Window Films?

Simple pay backs will vary depending upon the amount of sunlit glass exposure, the type of film, the type of glass, cost of fuel, cost of application, and other variables. However, we have seen pay backs often range in the 2-5 year period, with some reported to be even less than 6 months.

How is the Window Film Applied?

Films are professionally applied by skilled, well-trained Authorized Mike’s Tint Shop personnel. Almost all of our films are designed to be applied to the inside of your glass. The first step is to prepare the window area for the application; placing drop cloths on the floor, protecting and/or moving furniture where necessary. Next, the window glass is cleaned using simple cleaning solutions (often water and ammonia) and razor blade scrapers. Then, the film is sprayed with a slip solution (detergent and water) for proper positioning, and applied to the window glass. Using a professional grade squeegee and following proper techniques, the application is completed by removing excess water, trimming the edges, and a final squeegee technique to dry the edges.

How Long Does Window Film Last?

Window Films are made durable to last for many years; just how long may depend upon the type of film applied, type of glass it is applied to, and the particular climate in which it is applied. Most applications last upwards of 10 years and beyond, and several applications are still performing after 15 years. All applications have a minimum warranty period of five years (except exterior applications which are 2 years), and several films carry a 10 year commercial warranty, and even a lifetime residential warranty (lifetime for as long as original purchaser owns their home).

Will window Film Stop My Furnishings From Fading?

Nothing stops fading. Window films are designed to reduce the major causes of fading (ultraviolet light, visible light, and solar heat), thus prolonging the life of your furnishings, perhaps as much as two to five times. Keep in mind the articles to be protected; if they have a typical life of 5 years then they may last 10 years to much longer depending on the performance of the film selected. However, if the typical life is only 2-3 weeks, then the expectation should be expressed in terms of months. As a general rule of thumb, ultraviolet (UV) is approximately 40% of the cause, visible light is about 25%, and heat about 25%. The remaining 10% can be attributed to humidity, pollutants, interior lights, dye anchorage, and more.

How Does Safety and Security Window Films Work?

Safety and Security Window Films are designed to make glass shatter-resistant by holding the glass pieces together when broken. Different from Traditional window films, Safety Window Films are made with thicker polyester and a much thicker, more aggressive adhesive system. The safety films are unique in the industry; they are built using a special micro-layered polyester technology which increases the films tear resistance significantly. Pound for pound, the impact and tear-resistance of Llumar’s safety Films outperform all other films of similar thickness..

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